Case Study: InfoSec Unconscious Bias Series

advocating for others must become the norm

Infosec helps IT and security professionals advance their careers with skills development and certifications. The organization recently initiated a Women at InfoSec employee resource group and one of the group’s first recommendations was a company-wide bias training. We worked with the team to develop a 3-part series to provide a foundational bias understanding and tailored tools for interrupting bias for both individual contributors and managers.

Part 1 of the series was delivered to all employees and focused on forming a strong understanding of unconscious bias and reflecting on each person’s own unique biases and their impact.

Part 2 was delivered in two sessions split between individual contributors and managers. Individual contributors focused heavily on their own personal interruption actions, gaining confidence in language that can be used to address bias when you see it. Managers had this individual accountability but also looked more broadly at the responsibility they have to interrupt bias in daily systems like hiring and performance reviews.

All participants walked away with a document of action items to ensure ongoing accountability and action to be taken wherever they are on their journey in interrupting bias.